hbo max sound not working on samsung tv

Once they have developed a fix a new update will be released and the HBO Max app should work again. Instructions How to Fix Samsung Optical Output Sound Not Working in Apps Like Netflix or HBOMAX.


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If theres an app update available choose update or download.

. Try playing another show or movie to see if the issue is limited to a specific show or movie. My account was hacked at 3AM last night the name password and email all changed and now customer service cant find my account and all they can do is report it to the fraud line and told me to wait for an email response from them which would take 1 week to 3 months. Seems to be the same when I cast the Android app to my Chromecast Ultra.

You have to delete the HBO app that you installed and reinstall again. 1Go to Settings Support Self Diagnosis Reset Smart Hub. 2Go to Settings Support Device Care Self Diagnosis Reset Smart Hub.

You have to take some such steps to see if your Samsung TV is connected to the internet. To do this open the app store on your device and search for HBO Max. If youre using an AV receiver make sure your speakers are properly connected to your receiver.

Update the HBO Max app. Choose the Audio Device icon and then choose. Check the cables that are attached to the speaker or from the set-top box to the smart TV.

Some Samsung TV models earlier than 2016 are compatible with Airplay 2 you can simply stream HBO Max to Samsung smart TV wirelessly from your iOS devices. When youre having trouble with your audio on HBO Max try putting on a different show or movie first. If the HBO Max does not work on your Samsung tv too first of all try to reset the power on the TV quickly.

For more help see Step 1 on the Troubleshoot TV page. What If HBO Max Still Not Working on Samsung TV. From the menu on your TV choose Source and Connection Guide.

You can erase the currently installed app by opening the Samsung app store on your TV pressing the Settings icon at the top right and then deleting the app. Apple TV wait a minute and plug it back in again. HBO Max is a stand-alone streaming platform that bundles all of HBO together with even more TV favorites blockbuster movies and new Max Originals for everyone in the family.

HBO Max not working on Samsung TVQuick and Simple Solution that works 99 of the time. HBO is the streaming option for all of HBO including original series movies specials and more. Delete the app from the TV and download it again.

Nowadays if youre watching a silent movie chances are something has gone wrong. The HBO Now app on my Samsung TV outputs Dolby Digital 51 however the one on the Shield TV does not. Hence if all goes well one should see a fix roll out soon for the HBO Max 51 surround sound issue in the form of an app update.

Unplug your streaming media player eg. Turn off TV not sure if this step matters but this is exactly what I did Unplug TV for thirty seconds. If you have an app that is freezing not loading missing or crashing you should.

Delete the HBO Max app. What was weird for us is the audo issue was only affecting the new HBO Max app and the audio in the older apps worked fine. The Sony TV is Not Compatible.

For a list of supported Samsung TV models go to. Cold boot the TV. This is just a guess but I think there is some kind of caching issue with the HBO Max application on Samsung Smart TVs.

The audio cable mainly has the yellow head. Fortunately my TV and Samsung soundbar are both HDMI arc compatible so a 2 minute fix by connecting the HDMI worked. Heres a step-by-step guide for everything you need to do to have a good HBO Max experience on Smart TV Android TV Firestick Roku Apple TV devicesF.

If your TV is a newer Sony TV you might just need to update the firmware to run OS 5 or later. If you have a soundbar connected via digital audio cable HBO max doesnt support the audio output. Use HDMI cable Almost all the smart TVs are equipped with an HDMI port which allows you to transmit digital video data from external devices.

Apple TV HBO Max Not Working. Unlike streaming players that typically run on either Android TV Fire TV Roku OS or Apples tvOS Samsungs smart TVs run on the companys own operating system. Audio is just 20.

HBO Max not working on Samsung TVs When HBO Max was launched the company confirmed that the service will be accessible on select Samsung Smart TVs from 2016 and onward. Stream Friends Looney Tunes Cartoons Wonder Woman the Studio Ghibli collection and so much more. Download the HBO Max app and enter the credentials for your account.

Samsung Smart TVs are loaded with many popular apps like Netflix YouTube Xfinity Amazon and HBO Max. I am livid with HBO Max customer service right now. The result of this is that the HBO Max has to be directly downloaded from Samsung.

Reset Smart Hub on your TV. However some users are reporting that their Samsung Smart TV which falls on the selected range isnt able to access the HBO Max app. This means that those that were manufactured before 2015 are not compatible with HBO Max.

HBO Max requires TVs to be operating Android OS 5 or later. This seems to fix the problem for a lot of users. Press the Menu button on your remote control Select Network Select Network Status and you will be shown if you are connected.

Therefore the biggest issue at the moment is all the bugs in the firmware that can only be fixed by the HBO developers. Check for Faulty Connection SmartTVs If you are facing the audio issue with HBO max on Smart TVs the chances are high that there is some issue with the connecting cables. Make sure the volume on your TV is not low or muted.

It turns out theres a setting inside Samsung TV settings to fix this issue. Go to Settings - Audio - HDMI - and set to PCM - Stereo. I am thinking that maybe some of the newer apps require different audio settings.

Unplug your TV device wait a minute and plug it back in again. At one time silent movies were all we could enjoy. If HBO Max is not downloaded on your Samsung TV it may be due to a lack of internet connection.

HBO Max App Sound Not Working. The HBO Max team is working on the general android issue with surround not working everywhere issue that was recently introduced. Press the Home button on the Samsung TV remote.

There is a solution. Update the TVs software. FYI the sound is also working in our older apps with the PCM - Stereo setting.

HBO Max is a relatively new streaming service. HBO Max may not be available on your Sony TV. Providing you are using a supported Samsung TV model then downloading the HBO Max app is actually quite simple.


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